In the event that you use a part on a warranty repair order, the warranty company may send you a replacement part instead of paying for that portion of the claim.
- In the Parts module, click System in the top left, then Manage.
- Click Franchises.
- Select the Franchise, then click Edit.
- Navigate to the Warranty tab, and tick the box for Does the Supplier Provide Warranty Replacements Parts for $0.
- Click Save.
- When ordering/receipting that part in, ensure you change the purchase price to $0.
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