Sometimes customers will either overpay invoices or a sale will fall through that already has money banked against it. In cases like these you may want to apply the money already banked against a subsequent invoice rather than refunding the money.
- In the Accounts Receivable tab, click Bank Deposits.
- Click New Banking.
- Enter the Customer Name.
- In the below example we can see a sale amount of $76,860, and a credit of $1,000. Tick both of these to apply the credit, and then bank the remaining amount the customer owes/has paid.
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How to bank an overpayment from a customer
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