How to unlock a user locked out of Eclipse Online

Modified on Tue, 13 Aug at 2:51 PM

If a user has entered their log in details incorrectly too many times, the system now locks them out.


To unlock the user, click on the Staff tab in the Stock & Accounting module, then click on Maintain Staff.



Click the affected user, then click edit.



Untick Account Locked, then click Save.


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