What is the technician offset account

The Technician Offset account is an Expense account that should be positioned directly under your Technician Wages expense account, so that you can easily calculate the difference between the two. The variance is your unapplied labour you were not able to sell but still had to pay technicians for. 

When you invoice a service job you charge out the sale hours at whatever is an appropriate charge to the customer. The cost hours should be the time spent by the technician actually doing the work. Come month end you will have credit in the Technician Offset account that represents the hours worked that were sold to customers. 

To report on your Work In Progress figure, there is a report in service called “Repair Order Summary” which details the not yet invoiced jobs. (If you select the status of In Progress) the dollar value of this is the work in progress value. Eclipse will not post this, so if this is a figure you want represented in your Balance sheet, you will need to do manual journals at end of month. 

If you don’t use the system this way, you can have zero as the cost for an hour of labour. This is the simple way of doing things but will not yield any analysis data as we won't be able to provide a margin against labour sales and you will simply have to compare labour sales to the wage expense account manually. 

We recommend you check the variance as part of your end of month duties