- In the Accounts Receivable tab, click Factory Receivables.
- Select the Franchise with the balance you want to write off.
- In the top right corner you can either choose a GL Account you want to write off to or if it should get written off to the Cost of Sales account.
- Tick the Write Off Bal. box next to the amount/s you want to write off.
- Adjust the Received Amt column if you are receiving part of the amount before writing off, or Zero the amount if there was nothing received and you are writing off the whole amount.
- Click Post.
- If you are writing off the full amount a warning will pop up, type Yes.
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