Money banked against wrong client

Modified on Mon, 21 Jul at 1:02 PM

A common issue that dealers run into is where a sale will be to one client and then for various reasons (change to business name from private, change to partners name, etc) the client will get changed, however in the meanwhile some money has been banked against the original client. 

 


There are 2 ways to fix this issue, depending on if the banking has been reconciled or not.


If the banking has not been reconciled


  1. In the Accounts Receivable tab, click Bank Deposits.


  2. Find the incorrect banking and click Edit.


  3. Select the banking transaction and click the Delete button.


  4. Proceed to bank the amount under the correct client.

 


If the banking has been reconciled


  1. In the Accounts Payable tab, click Make Payments, then Bulk Payment and Transfers.


  2. Use the 3 dots to select the GL Account the money is sitting in.
  3. Select the Client and click Transfer.


  4. Use the 3 dots to select the same GL Account.
  5. Select the option for No Consolidation (New Payee).
  6. Enter the Client the money should have been banked against.
  7. Enter a Reference and Narration.
  8. Select the amount and click Post.


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